Oriental rug Cleaning

Privacy Policy


Privacy Policy

Oriental Rug Cleaning Chicago (“we,” “us,” or “our”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.

Information We Collect:
1.1. Personal Information: When you use our services, we may collect personal information such as your name, address, email address, phone number, and payment details.
1.2. Service Information: We may also collect information about the rugs you bring in for cleaning, including their type, size, and any specific cleaning or repair requirements.
1.3. Usage Information: We may collect information about your interactions with our website, such as the pages you visit and the actions you take.

How We Use Your Information:
2.1. Providing Services: We use your personal information to provide the rug cleaning and related services you request.
2.2. Communications: We may use your contact information to communicate with you about your appointments, billing, and other service-related matters.
2.3. Improving Services: We may use usage information to analyze trends, administer the website, and improve our services and user experience.

Disclosure of Your Information:
3.1. Service Providers: We may disclose your information to third-party service providers who assist us in providing our services, such as payment processors and IT service providers.
3.2. Legal Compliance: We may disclose your information when required by law or in response to lawful requests from government authorities.

Data Security:
4.1. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
4.2. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Retention of Your Information:
5.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:
6.1. You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your information.
6.2. To exercise your rights or if you have any questions or concerns about our handling of your personal information, please contact us using the information provided below.

Children’s Privacy:
7.1. Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy:
8.1. We may update this Privacy Policy from time to time by posting a revised version on our website. The revised version will be effective as of the date indicated in the updated Privacy Policy.
8.2. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us:
If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.